Privacy Policy

At Royal Trust Plc, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our banking services.

Information We Collect:

• Personal Information: We may collect personal information such as your name, address, date of birth, social security number, and contact details when you open an account or apply for our services.

• Financial Information: We collect financial information such as account balances, transaction history, and credit history to provide banking services and comply with regulatory requirements.

• Usage Information: We may collect information about how you use our website, mobile app, and other banking services, including IP addresses, browser types, and device identifiers.

How We Use Your Information:

• Provide Banking Services: We use your information to process transactions, manage accounts, and provide customer support.

• Improve Services: We may use your information to analyze usage trends, improve our products and services, and personalize your banking experience.

• Compliance: We use your information to comply with legal and regulatory requirements, such as anti-money laundering laws and fraud prevention.

• Marketing: With your consent, we may use your information to send you promotional offers, newsletters, and other marketing communications.

Information Sharing:

• Service Providers: We may share your information with third-party service providers who assist us in providing banking services, such as payment processors and IT support.

• Legal Requirements: We may disclose your information as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

• Business Transfers: If Royal Trust Plc is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.